Every three years, the University of Guelph Library circulates the LibQUAL+ survey to all students, faculty and staff. The survey is developed and administered by researchers at Texas A&M University in partnership with the Association of Research Libraries (ARL) and is designed to measure library service quality and user satisfaction. The most recent survey was made available during the month of February, 2013.
In order to present a snapshot of the survey results, the Library’s Evaluation and Analysis department is presenting a selection of the survey results in the form of report cards. Three versions have been created representing feedback from: undergraduate students; graduate students and faculty. The report cards are interactive; click on any grade and receive some additional information. You will also find a link to the full LibQUAL+ Survey report from the interactive comments section of the report cards.
Undergraduate Student Library Report Card (PDF 234KB)
Graduate Student Library Report Card (PDF 201KB)
Faculty Library Report Card (PDF 187KB)
Full LibQual+ Report (PDF 1MB)
Please send any questions or feedback regarding the report cards to firstname.lastname@example.org
Thank you to everyone who participated in the 2013 LibQUAL+ survey.