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Notice: Books on Loan to Some Patrons Accidentally Declared Lost

It has come to our attention that many patrons have fines on their account because of a system-wide error which accidentally declared items as lost at the end of December. This resulted in replacement and processing fees applied to each item.

If you are experiencing this issue, please contact us at library@uoguelph.ca or call us at Ask Us Desk at (519) 824-4120 x. 53618. We will waive all associated fines and fees.

Please accept our apologies.