The Strategic Assessment Committee developed the following plan to set a direction for library assessment projects, both formative and summative. See Assessment & User Experience to learn more about who we are and what we do.
Assessment Plans
| Project Name | Description and Purpose | Date |
|---|---|---|
| Graduate Student Engagement | Focus groups to elicit perceptions, expectations, and satisfaction with library (services, collections, access and discovery, spaces) and to identify gaps, concerns and problems in the library’s support of graduate students. The focus group will form the basis of a wider graduate student survey to validate the information learned in the focus groups. | In progress - Fall 2024 |
| Reporting Learning Objects | This project would entail further discussions around how we report learning objects. This project is inter-connected with a number of other topics including findability, Accessibility, and library branding. Strategic Priorities: Adopt Evidence-based Practices | Complete - Winter 2023 |
| Stories of Impact | How can we gather and keep track of the stories of how staff made a difference for users, and what can we do with these stories? How can we tap into insights beyond the metrics we collect quantitatively? Strategic Priorities: Adopt Evidence-based Practices; Contribute to Strategic Campus Initiatives | In progress - Fall 2024 |
| External Reporting | This project hopes to make the process of external data reporting more streamlined. This could include a single common spreadsheet which shows:
Strategic Priorities: Foster an Inclusive and Engaged Staff Culture. | In progress - Fall 2024 |
| Undergraduate Survey | What did we lose when we stopped using LibQual? Many libraries with good reputations in the assessment world issue annual or biennial surveys to check-in with users and get a longitudinal picture of the library overall. The results would provide a baseline to help us make informed decisions, and give us ideas of where we need to do further exploration through more focused assessment and/or UX studies. Strategic Priorities: Adopt Evidence-based Practices; Foster an Inclusive and Engaged Staff Culture; Contribute to Strategic Campus Initiatives | Complete - Winter 2024 |
| Centralize Data | The goal of this project is to have one place where all data is stored from all library teams. A place where anyone with permissions could access the data at any time in an easy, accessible, user-friendly way. This would help support evidence-based decision-making. The technical decisions and processes for this project may fall outside our direct influence so we envision collaborating with Library and Central IT. Strategic Priorities: Adopt Evidence-based Practices | In progress - Fall 2022 |
| Data Inventory | An updated inventory containing all the data library teams are collecting will help us:
Strategic Priorities: Adopt Evidence-based Practices | Complete - Fall 2022 |
- Ask Chat is a collaborative service
- Ask Us Online Chat hours
- Contact Us