Undergraduate Library Survey

  1. Home
  2. About
  3. About the Library
  4. Assessment & User Experience
  5. UX in the Library
  6. Undergraduate Library Survey
Today's Hours: 8am - 10pm - All service hours

In February 2024, the Assessment & Reporting Team distributed an undergraduate survey to get the pulse on what undergraduate students at U of G think of the library and our services.

Research Questions

  • The survey asked about satisfaction with and frequency of use of spaces and services.
  • Our goals were to identify concerns and areas for change and improvement, and inform strategic planning and outreach efforts.

Methods

  • Online survey

What did we learn?

  • 89 per cent said their overall experience of the library is very good or excellent and that the library is a safe and welcoming place that helps them succeed as a student.
  • They value the variety of study space the library offers, and appreciate spaces for quiet concentration, or passionate group discussions.
  • Students would like to see more group study spaces, which can be at a premium during peak times.
  • They’d also appreciate better compliance in quiet zones.
The library is committed to ensuring that members of our user community with disabilities have equal access to our services and resources and that their dignity and independence is always respected. If you encounter a barrier and/or need an alternate format, please fill out our Library Print and Multimedia Alternate-Format Request Form. Contact us if you’d like to provide feedback: lib.a11y@uoguelph.ca
chat loading...